How We Did It:
Our first step was to run an assessment of their current IT systems to better understand what gaps, risks and issues were at play. Then, we created a plan to address these hurdles. Due to the age and manner in which their infrastructure and systems were maintained, their infrastructure required a major overhaul to help them meet their business goals. This included new network and computer hardware, cabling and migrating them to the cloud.
We also informed them of the benefits of the most current software available that would better serve their needs than the excel spreadsheets and outdated programs they had been using. In addition, we helped them with their website services and physical security needs including video surveillance cameras. Furthermore, we offered them 24/7 helpdesk support so that we could quickly address any issues and prevent expensive downtimes.
Put them on the path to put everything in the cloud, were working on spreadsheets and older software but needed to update them to compete so switched them to better software and hardware. Gave them all the options to choose from so that we could find the right fit. We helped them understand the value proposition of hardware and software.
Have maintained an internal IT person, they are able to add lots of value and speed for the company because we’re talking care of the daily issues, IT operations and security.
After the major overhaul and cloud migration, their plants are operational all the time. If there is a minor hiccup it never snowballs into a situation where employees are down and not working for hours, which saves them money. Also, now that their IT infrastructure and systems are fully optimized, they’re able to communicate faster and more efficiently. Also, their internal IT personal contributes more value than ever because we handle the day-to-day issues, leaving more room on their plate to attend to their top IT priorities.