What is an IT Managed Services Provider (MSP)?
Is your helpdesk team in-house?
What is your onboarding process?
Our four-step process ensures that you get a robust, turn-key IT solution for all your unique business needs. First, we spend time learning your business inside and out and perform some assessments. Then, we discuss our findings with you and create a customized plan to fit your needs. We execute on the plan in the third step and then lastly, we monitor your system continuously offering you support when you need it while constantly improving your systems for maximum efficiency. Read more about our process here.
We start by running a comprehensive audit on your IT infrastructure and systems to identify major gaps and cybersecurity risks.
What cybersecurity frameworks do you support?
We follow the National Institute of Standards and Technology (NIST) cybersecurity framework to better manage and reduce your risk.
How will you keep my team cyber aware?
In addition, our dark web monitoring software scans the dark web 24/7 to detect any theft of your company’s passwords. Then, if we uncover any compromised passwords, we notify you asap.
What is your disaster recovery/business continuity plan?
How will you improve my company’s efficiency?
Also, as we improve your cybersecurity and train your staff to become more cyber threat aware, there will be less cause for worry and concern about costly security breaches. You’ll find yourself with more time to focus on just getting your work done.
What’s the difference between a fully managed MSP plan and a co-managed one?
A co-managed plan is best if you already have internal IT staff and need more IT help or structure to meet your security and other technology needs and goals. Essentially, your internal IT staff will work with an MSP to address any issues and to set up a monitoring system that will help identify any risks before they become major hassles. If you’re interested in hearing more about what a co-managed plan will look like for your organization or company, please contact us via the form below.
What regulatory compliance do you support?
In addition, we also have extensive knowledge of each state’s cannabis regulations.
What is the NIST cybersecurity framework?
Founded in 1901, NIST is one of the oldest physical science labs and part of the U.S. Department of Commerce. Many products and services today rely on technology, measurement and standards offered by NIST. NIST has established a cybersecurity framework to help guide organizations to describe their current cybersecurity standing as well as their goals. It helps them identify areas of improvement and ways to assess progress. Lastly, it helps outline communication across an organization regarding any cybersecurity risks. We use this cybersecurity framework to ensure that you’re always meeting these critical cybersecurity standards to best protect your company.