Hosted Managed Phone Service

In today’s world, you need to know what’s going on in your business 24/7

Hosted Phone Solutions

National Technology Management’s hosted phone solutions are ideal for businesses looking for modern phone communication systems that do not depend on legacy hardware telephones.

Hosted phone solutions are effectively phone systems hosted in the cloud, accessible through an Internet connection. You can use any Internet-capable device with at least a microphone to pass phone calls through a hosted phone solution, using technologies such as Voice-over-IP (VoIP). If your devices possess cameras (e.g., webcams), you can also use them for video chat applications, such as video conferencing.

Phone Porting

NTM’s hosted phone solutions include a comprehensive phone porting service. Phone porting allows your company to transition to our cloud-based hosted phone system without losing your existing phone numbers….

Reporting

NTM’s hosted phone solutions integrate with call reporting and analytics software, providing complete VoIP analytics functionality…

Teams Integration

Microsoft Teams is one of the world’s most trusted productivity, collaboration, and video-conferencing applications. Although Teams is included in every Microsoft 365 package, Enterprise accounts have access to integration features with telephony services…

Mobility (Cloud PBX)

A cloud private branch exchange (PBX) is an enterprise office phone solution. Cloud PBXes are designed to replace traditional on-premises solutions, which require locally-installed telephones and exchange hardware…

Like our other cloud-based products, transitioning to a cloud-based hosted phone solution offers many benefits to your business.

NTM’s cloud PBX system allows your business to benefit from a fully functional enterprise phone solution while eliminating the need to install and manage phone hardware on-premises. Cloud-based software integrations allow your team to make calls using any computer or mobile device compatible with a microphone and a communications app.

Additionally, our hosted phone solutions include cloud-based call center systems for businesses needing to improve the mobility and flexibility of their call center personnel. You can also take advantage of our call reporting and analysis solutions to obtain actionable data and key performance indicators (KPIs) on your call strategies.

What Are Fully Hosted Phone Solutions?

Hosted phone solutions are business phone systems with the same functionality as locally-stored phone hardware but hosted remotely through cloud technologies. The primary benefit of a hosted phone solution is access to a complete modern business telecommunications suite without needing to install and maintain expensive phone service hardware on the business premises.

NTM offers comprehensive hosted phone solutions as part of the managed communications services element in the NTM SafeSecure fully-managed IT services package. Our hosted phone solutions are 100% VoIP-based and accessible using the company’s existing computing hardware via desktop and mobile applications.

Hosted phone solutions allow your staff to pass calls with crystal-clear audio quality with a complete suite of management options and services, including full voicemail and greeting systems, call forwarding, teleconferencing modes, and a unified messaging system.

You can also keep detailed records of all incoming and outgoing calls with 24/7 phone system monitoring, recording, retention, and call detail reporting features.