Microsoft Teams Integration

In today’s world, you need to know what’s going on in your business 24/7

What Are Fully Hosted Phone Solutions?

Hosted phone solutions are business phone systems with the same functionality as locally-stored phone hardware but hosted remotely through cloud technologies. The primary benefit of a hosted phone solution is access to a complete modern business telecommunications suite without needing to install and maintain expensive phone service hardware on the business premises.

NTM offers comprehensive hosted phone solutions as part of the managed communications services element in the NTM SafeSecure fully-managed IT services package. Our hosted phone solutions are 100% VoIP-based and accessible using the company’s existing computing hardware via desktop and mobile applications.

Hosted phone solutions allow your staff to pass calls with crystal-clear audio quality with a complete suite of management options and services, including full voicemail and greeting systems, call forwarding, teleconferencing modes, and a unified messaging system.

You can also keep detailed records of all incoming and outgoing calls with 24/7 phone system monitoring, recording, retention, and call detail reporting features.

Microsoft Teams Integration

Microsoft Teams is one of the world’s most trusted productivity, collaboration, and video-conferencing applications. Although Teams is included in every Microsoft 365 package, Enterprise accounts have access to integration features with telephony services.

National Technology Management can help you integrate our hosted phone solutions with Microsoft Teams, letting your personnel benefit from a cloud-based telephony system through Microsoft’s platform.

Integrating Microsoft Teams with a hosted phone solution allows your personnel to contact teammates, clients, and any other phone number directly from the Teams window or mobile application.