Managed IT Services Provider Michigan
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Your Strategic IT Partner
At National Technology Management, we provide comprehensive and targeted IT solutions tailored to the specific needs of our clients. As your strategic IT partner, we offer a wide range of services, including managed IT services, cloud computing, network security, disaster recovery, and more. Our team of experts is dedicated to delivering complete IT solutions that help our clients streamline their operations, increase efficiency, and achieve their business goals.
Our IT Solutions
Managed IT Service
At National Technology Management, we understand that building and managing an IT infrastructure can be complex and time-consuming. That’s why we offer fully managed IT services to address your technology needs from the ground up…
Cybersecurity
In today’s environment, every business and organization, including non-profits, are at risk from cyber-attacks and other online threats. Implementing and managing a full-time IT department with a dedicated cybersecurity solution is not feasible for all organizations…
Backup And Disaster Recovery
Even with the best threat prevention and mitigation measures in place for your business, cybercriminals develop new tools and attack methods to defeat them. There is no such thing as zero risk, especially in cybersecurity..
Cloud Solutions
Transitioning to the cloud and partnering with a managed services provider to optimize your cloud computing needs is one of the best ways to improve your organization’s flexibility and business operations. With NTM’s SafeSecure managed IT services package, we can help new businesses get started in the cloud or assist established organizations in their cloud transition…
Why Choose National Technology Management?
National Technology Management offers expert and cost-effective complete IT solutions in Michigan that help businesses thrive. With a proactive approach, customized solutions, enhanced security, and backup and disaster recovery options, NTM provides comprehensive IT support tailored to your specific needs. Choose NTM to reduce overhead costs, increase efficiency, and protect your business from costly downtime.
- Cutting-edge technology solutions: Partnering with industry leaders like Microsoft, we provide streamlined cloud services and connected systems to enhance your operations.
- Increased productivity: Our technology solutions and streamlined communications can boost team efficiency and increase profitability.
- Enhanced security: We safeguard your sensitive data and protect against cyberattacks, ensuring business continuity and peace of mind.
- Comprehensive service: We handle every aspect of your IT needs, including planning, customization, software installation, support, maintenance, and vendor management.
- Versatile expertise: No matter your network configuration, we can help you with all your technology needs.
Managed IT Services
National Technology Management offers a complete suite of managed IT services built and adapted to your business needs. We are a full-stack managed IT service provider that can equip your business with the information technology infrastructure, software, and tools you need for productivity, data backups, security, and cloud computing applications.
NTM Has The Managed IT Services Your Business Needs
As one of the best-managed IT service providers in Michigan, NTM has decades of experience working with small and medium-sized businesses of all types. We partner with your company to build and tailor IT capabilities to match your business needs and reach optimal performance.
Our complete managed IT services model includes premium-grade infrastructure, tools, software, cloud-based technologies, disaster recovery strategies, and managed IT support services.
With NTM, your business has access to the latest IT technologies, and we are always available to provide technical support and assistance if needed.
Discover The Managed IT Services We Offer
NTM offers managed IT services for businesses of all sizes and industries. Our SafeSecure package includes managed security services, helpdesk support, and IT assistance services such as the following:
Infrastructure As A Service (IaaS)
Take advantage of the computing power of a data center without the expense of building and managing one on-premises. Our Iaas Services boost flexibility with a fully scalable array of cloud-based virtual computing resources.
Hardware As A Service (HaaS)
Choose and configure your hardware through our cloud service offerings. Our HaaS services are fully flexible and scalable, giving your business the ideal amount of processing power it needs.
Software As A Service (SaaS)
Whether your business is moving to the cloud for the first time or upgrading from legacy application service providers (ASPs), NTM’s Software-as-a-Service solutions can help you boost productivity. Deliver a complete suite of business applications, programs, and protocols through the cloud to your devices without the need to install and configure them locally.
Patch Management Services
One of our core services as a Managed Service Provider (MSP) is patch management. These services ensure your software, firmware, and drivers are always up-to-date and don’t cause delays in business operations.
Proactive Monitoring & Support Services
NTM offers proactive remote monitoring and management of your servers, giving you peace of mind regarding data safety. We continuously watch for potential issues and vulnerabilities and address them before they impact your business or customer data, minimizing the need for traditional break-fix support.
Automation Services
NTM’s automation services are here to improve productivity and optimize your work processes. We will study your workflows and automate repetitive and tedious tasks, allowing your staff to focus on more critical duties.
E-mail Security Package
Our comprehensive email security package protects your business email accounts from spam, scammers, and cyber-attacks. As part of our managed IT support provider services, we also offer anti-phishing and anti-ransomware strategies to educate your staff and reinforce business data security.
Compliance & Reporting
NTM is your partner to ensure your business technology fully complies with industry laws, rules, and regulatory compliance and reporting requirements.
Firewall, Network Switches, And Uninterruptible Power Supplies (UPS)
Keep your business data monitored, filtered, and protected against cyber-attacks and blackouts with our firewall, network switches, and UPS services.
Network Operations Center (NOC)
NTM’s complete, remote Network Operations Center (NOC) can monitor your organization’s network, respond to security events, and maintain its performance without needing on-premises staff and equipment.
Virtual Machines (VM) & Servers
Increase your IT capabilities and create 100% virtual operating system and server environments with our Virtual Machines (VM) and Virtual Servers (VS) services, helping you save time, space, and money.
Secure Remote Workforce
NTM’s Secure Remote Workforce package includes a complete array of tools and security systems to boost flexibility and facilitate work-from-home (WFH) with minimal risk to your business data.
Consulting Services
NTM offers consulting and advisory services. We partner with you to ensure your IT capabilities remain fully adapted to your business objectives.
Trust NTM to Reach Optimal Productivity, Security, and Uptime
At NTM, our processes and core values are centered around our clients. Because every business is unique and has a unique operational approach, we work with you to build, adapt, and optimize our IT service package around your needs and goals.
Our team is here for you every step of the way, from onboarding and reviewing service-level agreements (SLA) to continuous support post-installation.
Schedule a free consultation and learn more about our managed IT services and solutions today.
- Managed IT Services Ann Arbor
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- Managed IT Services Ferndale
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- Managed IT Services Northville
- Managed IT Services in Novi
- Managed IT Services Plymouth
- Managed IT Services Rochester Hills
- Managed IT Services Royal Oak
- Managed IT Services in Troy
- Managed IT Services West Bloomfield Township
Cybersecurity
National Technology Management is committed to providing businesses with 24/7/365 security from cyber threats of all types. Cybersecurity is the second pillar of our SafeSecure® IT solutions plan. It includes a complete selection of cybersecurity products and services:
Microsoft 365 Protection
Microsoft 365’s productivity software and services include numerous products, from OneDrive, Outlook, Teams, and the entirety of the Microsoft Office suite (Word, Excel, PowerPoint, and more). Few businesses can operate efficiently without M365, yet maintaining and protecting business M365 accounts and data can…
Audit Password Policies
Passwords are one of the most commonly used methods for securing data and accounts. Strong passwords must be easy to remember but hard to guess. Strong, efficient password policies form your business’s first line of defense against data breaches…
Multi-Factor Authentication
Multi-Factor Authentication is an authentication system and an essential part of modern cybersecurity. MFA systems require users to provide two or more ways to prove their identity when logging into an account, such as a password and a unique, temporary code…
Email Encryption
NTM’s email encryption services are a complementary element of our email security services package, providing additional security and peace of mind…
24/7 Security Operations Center (SOC)
A Security Operations Center (SOC) is to business security what a Network Operations Center (NOC) is to business operations. Although SOC can either be a subset of a NOC or a separate element, the skill sets are different and focused on network security…
Response & Remediation
As part of our full-package IT cybersecurity services, NTM’s team of security experts will react to any threats and incidents against your network in two critical steps: incident response and incident remediation…
Threat Detection
NTM’s cybersecurity package includes constantly monitoring and analyzing your network to detect and identify threats as quickly and accurately as possible…
Ransomware Rollback
Ransomware attacks are among the most costly cybersecurity threats due to their capability to encrypt entire business systems, lock access to your data in exchange for a ransom, and threaten to leak or sell it if not paid…
Security Awareness & Phishing Training
No matter how robust the technology used to protect it, a business network is only as secure as its users and their habits. NTM’s cybersecurity package consists of ongoing training and awareness programs to educate employees and other business network users regarding network security…
Dark Web Monitoring
One of the most common objectives of a cyber attack is to steal or ransom data for resale on the dark web. For instance, compromised or leaked login information, such as an email address or address for users of a particular platform, may be compiled, packaged into a list, and resold to the highest bidder…
Security Information & Event Management (SIEM)
Security Information & Event Management (SIEM) is a subset of cybersecurity combining the fields of security information management (SIM) and security event management (SEM)…
Privileged Account Management (PAM)
One of the most common cybersecurity strategies is to control and manage permission levels for each user account inside a business network or IT environment, ensuring that no user has access to more privileges than needed for business operations…
Mobile Device Management (MDM)
Mobile Device Management (MDM) refers to software and solutions to integrate the workforce’s mobile devices into the overall business security strategy…
Managed Detection & Response (MDR)
The ever-changing and ever-evolving nature of cybersecurity threats means that new types of threats emerge constantly. Even with the best security systems and protocols in place, there is no such thing as zero risk. Consequently, having access to a Managed Detection & Response (MDR) service is crucial…
Endpoint Protection Platform (EPP)
An Endpoint Protection Platform (EPP) is a security solution combining multiple tools and software to protect an endpoint device, such as a company’s computer, laptop, mobile device, or virtual equivalents, such as VMs and virtual servers…
Network Detection & Response (NDR)
Network Detection & Response (NDR) refers to cybersecurity solutions using network analysis tools and machine learning to detect suspicious activity in a network or IT environment…
Backup & Disaster Recovery
National Technology Management’s SafeSecure® IT solutions package includes tools and software to enhance your business operations and strengthen your cybersecurity strategy. It also provides everything you need to address and remediate breaches and data losses.
Our Backup & Disaster Recovery solutions form SafeSecure®’s third pillar. They include comprehensive data backup, business continuity, and disaster recovery measures to ensure even major events and disruptions are remediated as quickly as possible.
NTM’s Backup & Disaster Recovery is more than a simple data backup system. Besides serving as a cloud-based solution designed to protect safe copies of your business data at regular intervals on remote servers, our service can also identify what data has been compromised and restore it quickly, regardless of the nature of the disaster.
Here are a few example scenarios that our Backup & Disaster Recovery plans can remediate:
- Lost data from natural disasters, human error, or malware
- Corrupted data due to hardware failure or malware
- Malicious encryption from ransomware and other cyber-threats
Business Continuity & Disaster Recovery (BCDR)
NTM’s Business Continuity & Disaster Recovery (BCDR) is a set of measures and processes designed to help a business regain access to lost data or resume business operations after a disaster. A company may employ a BCDR plan regardless of the disaster type, whether natural (e.g., flood, hurricane) or artificial…
Cloud Solutions
National Technology Management offers a complete suite of cloud solutions to assist your company during a transition from on-premises to cloud-based technology and help them manage cloud-based assets more efficiently. This package forms NTM SafeSecure®’s fourth and last pillar.
Microsoft 365
Microsoft 365 is Microsoft’s premier productivity software package. The cloud-based nature of this service requires a subscription to use (monthly or annual)…
Email & Data Migrations
National Technology Management is committed to helping businesses transition to the cloud with a dedicated Email & Data Migration service…
Azure
Microsoft Azure is a cloud computing and data storage solution regrouping numerous integrated cloud services under one roof and providing businesses with a high-flexibility platform for cloud-based application management….
Application Integrations
Implementing cloud integration is crucial to any company’s transition to cloud-based technologies. NTM’s cloud application integration services comprise tools and solutions designed to connect your business assets, software, applications, data repositories, and IT environment to the cloud, improving the flexibility of…
On-Premises to SaaS
Passwords are one of the most commonly used methods for securing data and accounts. Strong passwords must be easy to remember but hard to guess. Strong, efficient password policies form your business’s first line of defense against data breaches…
NTM’s cloud solutions and software are designed to help your company become more flexible, increasing the scalability and cost-effectiveness of your business operations according to your needs.
Every cloud-based tool and software is accessible with nothing more than an Internet connection and your accounts (Microsoft 365, Azure, etc.), which we handle and manage for you. For example, Microsoft 365 provides your business with the office software and productivity tools you need without installing programs on your systems. In contrast, Microsoft Azure handles your data storage, networking, and analytics needs.
If your business currently relies on older on-premises solutions, NTM’s Cloud Solutions pillar also includes a complete cloud migration service. Our team will help you move to remote business data hosting and e-mail archiving, transition to Software-as-a-Service (SaaS) products, and integrate your data and assets into the cloud.
Discover the Benefits of Fully Managed IT Services
At National Technology Management, we understand that building and managing an IT infrastructure can be complex and time-consuming. That’s why we offer fully managed IT services to address your technology needs from the ground up.
Our comprehensive plan ensures your IT systems are safe and secure and perform optimally from day one.
We strive to deliver premier IT management services. Our team uses enterprise-grade tools, and our IT professionals have industry-leading knowledge and expertise. We also offer unparalleled 24/7 end-user support to provide peace of mind.
With NTM’s fully outsourced IT services, you can be confident that cybersecurity best practices are embedded into every aspect of your IT infrastructure and VoIP business phone systems. Trust us to manage your technology, so you can focus on what matters most – your business.
Case Studies
Our team has partnered with many businesses and entities in numerous industries to build their IT capabilities, solve technology challenges, and help them scale their organizations. Explore our case studies to see how we’ve helped others and how we could help you.
With NTM’s core managed IT solutions, we aim to minimize IT interruptions and downtime and maximize productivity at the end-user level by responding to all IT issues and resolving them quickly and efficiently. Because every business is unique, we will also adapt our package to fit your business goals and specific needs.
Client Success
Clients
Our Core Values
Delivering peace of mind with technology every day
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Tenacious
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Continuous Improvement
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Family
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Results Delivered
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Honesty & Integrity
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Partners
How To Get Started?
Step 1
Schedule Your Free Consultation
Step 2
Select Your Service
Step 3
Get Back To Business
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What is an IT Managed Services Provider (MSP)?
A managed service provider (MSP) is a company that remotely monitors and manages your IT infrastructure and end-user systems under a subscription model. They typically focus on proactive and preventative maintenance to avoid larger problems further on down the line.
Is your helpdesk team in-house?
Yes, our helpdesk staff is in-house and U.S. based. This means that we do not outsource our help desk to a third-party vendor. We guarantee high quality support with a live human. We’re proud to be known for our friendly, patient and knowledgeable support team.
What is your onboarding process?
Our four-step process ensures that you get a robust, turn-key IT solution for all your unique business needs. First, we spend time learning your business inside and out and perform some assessments. Then, we discuss our findings with you and create a customized plan to fit your needs. We execute on the plan in the third step and then lastly, we monitor your system continuously offering you support when you need it while constantly improving your systems for maximum efficiency. Read more about our process here.
We start by running a comprehensive audit on your IT infrastructure and systems to identify major gaps and cybersecurity risks.
What cybersecurity frameworks do you support?
We follow the National Institute of Standards and Technology (NIST) cybersecurity framework to better manage and reduce your risk.
How will you keep my team cyber aware?
We offer educational opportunities, including email phishing training, to help keep your team safe and secure and less likely to fall prey to cyber threats. Learn more about our educational opportunities here.
In addition, our dark web monitoring software scans the dark web 24/7 to detect any theft of your company’s passwords. Then, if we uncover any compromised passwords, we notify you asap.
What is your disaster recovery/business continuity plan?
If anything were to happen to our systems, know that we have a backup and a plan. We’re fully cloud redundant and can pick up shop and work anywhere, anytime and anyplace.
How will you improve my company’s efficiency?
We do more than just fix your system when it breaks. We dig deeper to identify the cause to prevent ongoing issues that can suck up your time. We also invest heavily in monitoring and managing your system to catch risks as soon as they appear on the horizon rather than reactively trying to fix them. This means less IT problems over time and less IT related work interruptions.
Also, as we improve your cybersecurity and train your staff to become more cyber threat aware, there will be less cause for worry and concern about costly security breaches. You’ll find yourself with more time to focus on just getting your work done.
What’s the difference between a fully managed MSP plan and a co-managed one?
A fully managed plan means that you essentially outsource all of your IT services needs to the provider. This is a good choice if you don’t have any internal IT staff and or anyone to manage them. A fully managed plan gives you the best of both worlds in that you won’t have to manage any IT staff and you’ll get the latest tools and best practices to keep your company secure and operating optimally.
A co-managed plan is best if you already have internal IT staff and need more IT help or structure to meet your security and other technology needs and goals. Essentially, your internal IT staff will work with an MSP to address any issues and to set up a monitoring system that will help identify any risks before they become major hassles. If you’re interested in hearing more about what a co-managed plan will look like for your organization or company, please contact us via the form below.
What regulatory compliance do you support?
We’re intimately familiar with the following regulatory compliances such as HIPAA, Sarbanes-Oxley and PCI.
In addition, we also have extensive knowledge of each state’s cannabis regulations.
What is the NIST cybersecurity framework?
Founded in 1901, NIST is one of the oldest physical science labs and part of the U.S. Department of Commerce. Many products and services today rely on technology, measurement and standards offered by NIST. NIST has established a cybersecurity framework to help guide organizations to describe their current cybersecurity standing as well as their goals. It helps them identify areas of improvement and ways to assess progress. Lastly, it helps outline communication across an organization regarding any cybersecurity risks. We use this cybersecurity framework to ensure that you’re always meeting these critical cybersecurity standards to best protect your company.
Where can I find more about your privacy policy and terms and conditions?
Please see our privacy policy and our terms and conditions for more information. If you have any questions, please contact us via the form below.
Are you able to grow with my organization or business as we scale?
Yes, we can scale quickly and smoothly as your company and organization grows. Our processes, products and services are streamlined for rapid scalability so that you get the IT services you need when you need them.