Our IT Solutions
Managed IT Service
At National Technology Management, we understand that building and managing an IT infrastructure can be complex and time-consuming. That’s why we offer fully managed IT services to address your technology needs from the ground up…
In today’s environment, every business and organization, including non-profits, are at risk from cyber-attacks and other online threats. Implementing and managing a full-time IT department with a dedicated cybersecurity solution is not feasible for all organizations…
Backup And Disaster Recovery
Even with the best threat prevention and mitigation measures in place for your business, cybercriminals develop new tools and attack methods to defeat them. There is no such thing as zero risk, especially in cybersecurity..
Transitioning to the cloud and partnering with a managed services provider to optimize your cloud computing needs is one of the best ways to improve your organization’s flexibility and business operations. With NTM’s SafeSecure managed IT services package, we can help new businesses get started in the cloud or assist established organizations in their cloud transition…
Discover the Benefits of Fully Managed IT Services
At National Technology Management, we understand that building and managing an IT infrastructure can be complex and time-consuming. That’s why we offer fully managed IT services to address your technology needs from the ground up.
Our comprehensive plan ensures your IT systems are safe and secure and perform optimally from day one.
We strive to deliver premier IT management services. Our team uses enterprise-grade tools, and our IT professionals have industry-leading knowledge and expertise. We also offer unparalleled 24/7 end-user support to provide peace of mind.
With NTM’s fully outsourced IT services, you can be confident that cybersecurity best practices are embedded into every aspect of your IT infrastructure and VoIP business phone systems. Trust us to manage your technology, so you can focus on what matters most – your business.
With NTM’s core managed IT solutions, we aim to minimize IT interruptions and downtime and maximize productivity at the end-user level by responding to all IT issues and resolving them quickly and efficiently. Because every business is unique, we will also adapt our package to fit your business goals and specific needs.
Our Core Values
Delivering peace of mind with technology every day
Honesty & Integrity
How To Get Started?
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What is an IT Managed Services Provider (MSP)?
A managed service provider (MSP) is a company that remotely monitors and manages your IT infrastructure and end-user systems under a subscription model. They typically focus on proactive and preventative maintenance to avoid larger problems further on down the line.
Is your helpdesk team in-house?
Yes, our helpdesk staff is in-house and U.S. based. This means that we do not outsource our help desk to a third-party vendor. We guarantee high quality support with a live human. We’re proud to be known for our friendly, patient and knowledgeable support team.
What is your onboarding process?
Our four-step process ensures that you get a robust, turn-key IT solution for all your unique business needs. First, we spend time learning your business inside and out and perform some assessments. Then, we discuss our findings with you and create a customized plan to fit your needs. We execute on the plan in the third step and then lastly, we monitor your system continuously offering you support when you need it while constantly improving your systems for maximum efficiency. Read more about our process here.
We start by running a comprehensive audit on your IT infrastructure and systems to identify major gaps and cybersecurity risks.
What cybersecurity frameworks do you support?
We follow the National Institute of Standards and Technology (NIST) cybersecurity framework to better manage and reduce your risk.
How will you keep my team cyber aware?
We offer educational opportunities, including email phishing training, to help keep your team safe and secure and less likely to fall prey to cyber threats. Learn more about our educational opportunities here.
In addition, our dark web monitoring software scans the dark web 24/7 to detect any theft of your company’s passwords. Then, if we uncover any compromised passwords, we notify you asap.
What is your disaster recovery/business continuity plan?
If anything were to happen to our systems, know that we have a backup and a plan. We’re fully cloud redundant and can pick up shop and work anywhere, anytime and anyplace.
How will you improve my company’s efficiency?
We do more than just fix your system when it breaks. We dig deeper to identify the cause to prevent ongoing issues that can suck up your time. We also invest heavily in monitoring and managing your system to catch risks as soon as they appear on the horizon rather than reactively trying to fix them. This means less IT problems over time and less IT related work interruptions.
Also, as we improve your cybersecurity and train your staff to become more cyber threat aware, there will be less cause for worry and concern about costly security breaches. You’ll find yourself with more time to focus on just getting your work done.
What’s the difference between a fully managed MSP plan and a co-managed one?
A fully managed plan means that you essentially outsource all of your IT services needs to the provider. This is a good choice if you don’t have any internal IT staff and or anyone to manage them. A fully managed plan gives you the best of both worlds in that you won’t have to manage any IT staff and you’ll get the latest tools and best practices to keep your company secure and operating optimally.
A co-managed plan is best if you already have internal IT staff and need more IT help or structure to meet your security and other technology needs and goals. Essentially, your internal IT staff will work with an MSP to address any issues and to set up a monitoring system that will help identify any risks before they become major hassles. If you’re interested in hearing more about what a co-managed plan will look like for your organization or company, please contact us via the form below.
What regulatory compliance do you support?
We’re intimately familiar with the following regulatory compliances such as HIPAA, Sarbanes-Oxley and PCI.
In addition, we also have extensive knowledge of each state’s cannabis regulations.
What is the NIST cybersecurity framework?
Founded in 1901, NIST is one of the oldest physical science labs and part of the U.S. Department of Commerce. Many products and services today rely on technology, measurement and standards offered by NIST. NIST has established a cybersecurity framework to help guide organizations to describe their current cybersecurity standing as well as their goals. It helps them identify areas of improvement and ways to assess progress. Lastly, it helps outline communication across an organization regarding any cybersecurity risks. We use this cybersecurity framework to ensure that you’re always meeting these critical cybersecurity standards to best protect your company.
Are you able to grow with my organization or business as we scale?
Yes, we can scale quickly and smoothly as your company and organization grows. Our processes, products and services are streamlined for rapid scalability so that you get the IT services you need when you need them.