Are you looking for managed IT services and support in Detroit? National Technology Management offers a comprehensive range of technology services, including 24/7 IT support. Whether you are a small-sized business or a Fortune 500, here’s why you can trust NTM.

NTM SafeSecure: A Comprehensive Managed IT Solution

NTM’s SafeSecure managed IT service plan is a comprehensive package of technology and consultation services. With SafeSecure, you can leave all IT matters in our hands, from infrastructure and structured cabling to cybersecurity and cloud solutions.

Cybersecurity Services

One of today’s critical business technology needs is cybersecurity and protection against data breaches and intrusions. Your business needs the best, so we have created our cybersecurity services with the best and most stringent standards in mind.

Designed to follow NIST cybersecurity standards, our cybersecurity service plan is fully comprehensive. We work with you to ensure it fits your needs and business goals, starting with assessing your most likely risks and vulnerabilities.

Our cybersecurity package includes 24/7 monitoring of your systems, security operations center (SOC), complete anti-malware protection, network operations centers (NOC), privileged account management (PAM), and more.

Data Backup & Disaster Recovery Planning

Although our cybersecurity services are designed to prevent and mitigate the most likely threats to your business as effectively as possible, there is no such thing as zero risk. For this reason, an essential part of our managed IT services in Detroit is our data backup and disaster recovery plan.

If a cyber attack such as a ransomware attack or malicious intrusion succeeds, our priority is ensuring recovery and business continuity. We will work with you to build a comprehensive backup and recovery plan that allows you to resume business operations and safeguard your data as efficiently as possible.

network Managed IT Services

Cloud Services

Cloud-based technologies are standard in many industries for security and data protection, everyday business operations, and employee collaboration.

NTM can help you take advantage of the cloud and provide your company and your team with the benefits of cloud-based tools such as cloud-based email and data storage, collaboration software such as Microsoft 365, and cloud integrations of your existing mission-critical software.

If you have existing on-premises data storage systems and want to migrate to a Software-as-a-Service solution, NTM can assist you and bring your business into the cloud.

24/7 Helpdesk Support

From everyday computing and IT issues to major failures and advanced problems, when your team needs help with technology, they need it as soon as possible to prevent further business disruption. For this reason, NTM offers a 24/7 helpdesk, IT support, and ticketing service, ensuring you always have access to skilled IT technicians whenever necessary.

Our team of IT professionals can provide unlimited support using two primary methods: remote access and on-site support. For example, if your team suffers from a computing or IT-related issue, our technicians will use remote access technologies to gain access to your devices and systems. Remote technical support allows us to fix problems and mitigate issues without needing input from your team.

We will send technicians to your business premises if remote support is impossible due to internet outages or hardware failures. They will assess your situation, perform all necessary repairs or replacements to your hardware and software, and ensure you can resume operations as quickly as possible.

Trust a Detroit IT Service Company with the Experience You Need

Founded in 1997, National Technologies Management has provided extensive IT services, consulting, and support to companies of all sizes, from startups to Fortune 500 enterprises. Contact us today to learn more about our SafeSecure managed IT service package in a free consultation.


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