Looking for an IT services partner?

Our co-managed IT services plan is the perfect fit for you.

What are co-managed IT services?  

Whether you’re looking for a partner to help streamline your IT infrastructure and processes, additional IT expertise to support your existing IT personnel or help solving advanced issues, our co-managed plan offers you a customizable fit. 

Security and support begin from the ground up, which is what this plan is all about. We work with your internal IT staff to cover your technology gaps while streamlining your IT services and telecommunications infrastructure and systems. Together, we ensure that your IT is safe, sound and high performing.  

Our co-managed IT services embed cybersecurity best practices into every inch of your IT infrastructure and VoIP business phone systems.  

Our SafeSecure Co-Managed IT Services Plan includes:

Managed Cybersecurity

You need everything monitored and alerted 24/7 so you can sleep well at night. That’s why we embed cybersecurity into every aspect of our services plan. You’ll get: 

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Adherence to protocols

based on the National Institute of Standards and Technology (NIST) cybersecurity standards  

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Vulnerability risk assessments

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Network penetration testing

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Threat intelligence reports

Comprehension intrusion management

24/7 Network Operations Center (NOC)

and Security Operations Center (SOC) monitoring and alerting
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Microsoft and third-party patching

Antivirus and antimalware protection

Employees’ activities monitoring

Cybersecurity best practices implementation

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Additional security awareness

and simulated phishing email trainings

Managed IT Infrastructure (On Premise and Cloud-Based) and Networks

Your focus is on your business and your clients. That’s why we ensure your IT infrastructure and network systems are efficient and secure. You can get: 

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gap analysis

Assess your current IT services needs based on your existing internal IT resources and staff 

IP-based communication network enablement

Operation and management (including security and internet connectivity) 

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Infrastructure hardware

(Servers, computers, switches, hubs, data centers and routers) build out and set-up 

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Software applications

(CRM, ERP, LOB, productivity and data management applications, etc.) implementation and maintenance 

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Networking hardware

(Routers, switches, LAN cards, wireless routers, cables, etc.) installation and regular upgrades  

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Networking software

Operating systems, network security applications and firewall 

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Network services

 IP addressing, DSL, satellite, T-1 line and wireless protocols

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Data storage and management

Cloud-Based Infrastructure

You need your cloud optimized to protect your data, improve your communications, and serve your team and your customers. You can get: 

Cloud computing

Cloud transformation

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Data storage and management

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Disaster Recovery (DR)

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High-Availability to meet Business Continuity requirements

Help desk technical support

For those times when your IT sputters, breaks or fails, you need professional help fast. You’ll get:

Unlimited remote and on-site support

Remote access computer support

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24/7 support and ticketing services

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Routine tasks and advanced issues resolution

Managed Communications Services

You need better, more secure email and telecommunications options. We’ve got you covered with our hosted email and Voice-over Internet Protocol (VoIP) business phone solutions. You can get:

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Hosted email solutions (MS Office 365)

  • Safe and secure email communications and data
  • Cloud-based, easy-to-access email
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Installation of new VoIP, cloud-based phone system

  • Crystal-clear call quality 
  • Voicemail and greeting 
  • Call forwarding 
  • Teleconferencing option 
  • Call management 
  • Corporate directories  
  • Unified messaging 
  • Call detail reporting 
  • Call recording and retention 
  • 24/7 phone system monitoring 
  • Desktop and mobile app 

      Structured Data and Network Cabling

      Your cabling infrastructure is essential to the operations of your data, telecommunications, voice, security, VoIP, and many other internet and computer network services. Make sure it’s done right the first time. You can get: 

      Telecommunications (VoIP) and video wiring

      Fiber optic cable

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      CAT5 and CAT6 high bandwidth ethernet cables

      Wi-Fi, Camera and Access Control Cabling

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      “Kelly and the NTM team are a unit. I can reach out to Kelly directly if I need something. Likewise, there’s a simple little button on our computer that if something’s not functioning well, it sends a message to them. Within about 5 minutes the phone rings and it’s someone from NTM saying, ‘I got your request for support and service. What’s going on? Can you share your screen?’ It’s an instantaneous response.”

       

      – Michelle M.

      Ready for 24/7 IT protection and support?

      Fill out the form below to schedule your free consult.

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