5 Ways NTM Crushes the Competition
What are you really looking for in your IT service provider? NTM believes when it comes down to it, our customers stay with us because we are 100% dedicated to understanding their business and their needs. We provide prompt responses, show up to service calls on time, and offer complete transparency without industry jargon.
When you choose NTM as your IT or managed service provider, we promise to deliver:
- 1 hour response time. Our experts will be on site or working remotely to diagnose or repair any issues you may have within an hour of your call. We will keep you informed and up to date throughout the process and you will always know where your project stands.
- 100% satisfaction guaranteed. We only use quality parts and only hire the most experienced technicians. Keeping you up and running is our priority.
- Transparent pricing. You will always know how much services will cost and we will always get pre-approval before starting a service.
- On time and on budget. Nobody likes surprise expenses. When we quote out a job, we are accurate. You’ll know when the work will start, when it should be completed, and how much it will cost.
- No technical jargon. Period. Our technicians will never leave you wondering what they are talking about. You’ll understand everything about what we are doing and what needs to be done. We will further explain anything you don’t understand until you know exactly what’s going on.